# How can we help you?

Welcome to the Sanas Help Center

## Find the right help for every stage of your journey with Sanas

### Get started

New to Sanas? Start here for setup instructions and initial configuration.

### Managing & Monitoring

Day-to-day administration tasks for workspace admins/supervisors.

### Using Sanas

Guides for end users on how to effectively use Sanas applications.

### Troubleshooting

Solutions to overcome technical issues and common challenges.

### Softphone configurations

Guides for configuring audio settings on your softphone services.

## Product Guides

### Browse product specific documentation to answer all your queries

#### Sanas Accent Translation

Bridges the accent differences in real-time using the advanced AI model.

#### Sanas Noise Cancellation

Eliminate background noise for clearer communication.

#### Sanas Portal

A web hosted management interface to deploy and manage Sanas desktop apps.

## Frequently Asked Questions

### Is there a usage limit for Sanas Noise Cancellation?

There is no usage limit for Sanas NC. Free for all. Free forever.

### Is there any latency in the audio when noise cancellation is used?

The latency is ~40 milliseconds, and is imperceptible to the end users.

### If another human takes control of the microphone, will they be audible?

Yes, Sanas Noise Cancellation app just filters out background noise irrespective of the current speaker.