How can we help you?

Welcome to the Sanas Help Center

Find the right help for every stage of your journey with Sanas

Get started

New to Sanas? Start here for setup instructions and initial configuration.

Managing & Monitoring

Day-to-day administration tasks for workspace admins/supervisors.

Using Sanas

Guides for end users on how to effectively use Sanas applications.

Troubleshooting

Solutions to overcome technical issues and common challenges.

Softphone configurations

Guides for configuring audio settings on your softphone services.

Product Guides

Browse product specific documentation to answer all your queries

Sanas Accent Translation

Bridges the accent differences in real-time using the advanced AI model.

Sanas Noise Cancellation

Eliminate background noise for clearer communication.

Sanas Portal

A web hosted management interface to deploy and manage Sanas desktop apps.

Frequently Asked Questions

Is there a usage limit for Sanas Noise Cancellation?

There is no usage limit for Sanas NC. Free for all. Free forever.

Is there any latency in the audio when noise cancellation is used?

The latency is ~40 milliseconds, and is imperceptible to the end users.

If another human takes control of the microphone, will they be audible?

Yes, Sanas Noise Cancellation app just filters out background noise irrespective of the current speaker.