September, 2025
Introduction
Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our product documentation (opens in new tab) or write us at support@sanas.ai with any questions.
What’s Released
- 🎯 Inbound Noise Cancellation for Accent Translation Users
- 📞 Improved Ringer Handling on Inbound Audio
- 🏃🏻♂️Sanas Widget Stays Visible - Eliminate VDI Barriers
Inbound Noise Cancellation for Accent Translation users - Noise Free Calling Experience for All
Available for: Accent Translation Workspace
Supported platforms: Windows and Linux
App version: 4.2.X And above
We're expanding our audio enhancement capabilities by introducing Inbound Noise Cancellation for Accent Translation users. This feature ensures that users not only deliver clear audio to recipients but also receive enhanced audio quality, creating an optimal communication environment for all participants.
Why it matters
- Faster Resolution: Clear inbound audio reduces miscommunication and accelerates problem-solving
- Administrative Control: The feature management for admins through the Sanas Portal with workspace-level configuration
- User Flexibility: Users now have the flexibility to customize their app control settings by choosing from AT, Inbound, and Outbound NC configurations to match their specific use case best—refer to the Control Matrix below to understand the available options.
How to get started
- The feature is available on all AT Workspaces. You can enable the Inbound NC preference through your Workspace Settings (opens in new tab) (Portal > Settings > AT Inbound NC Preference). Refer to our dedicated guide to enable AT Inbound NC Preference for help
- Sanas app users assigned to this Workspace and having the supported app version ( 4.2.X and above) will see the Inbound NC feature available on their app.
User Control Combinations
The table below illustrates the various control combinations available to AT users for call-specific customization:
| AT Status | Outbound NC status | Inbound NC status | Summary |
|---|---|---|---|
| Enabled 🟢 | Enabled 🟢 | Enabled 🟢 | 💡 Recommended setup for English calls. 👱🏻 Recipient: Hears accent-translated and noise-cancelled voice 🧔🏻 User: Hears noise-cancelled recipient voice |
| Enabled 🟢 | Enabled 🟢 | Disabled 🔴 | 👱🏻 Recipient: Hears accent-translated and noise-cancelled voice 🧔🏻 User: Hears original recipient's voice |
| Disabled 🔴 | Enabled 🟢 | Enabled 🟢 | 💡 Ideal for non-English calls. 👱🏻 Recipient: Hears noise-cancelled voice 🧔🏻 User: Hears the recipient’s voice noise cancelled. |
| Disabled 🔴 | Enabled 🟢 | Disabled 🔴 | 👱🏻 Recipient: Hears noise-cancelled voice 🧔🏻 User: Hears original recipient's voice |
| Disabled 🔴 | Disabled 🔴 | Enabled 🟢 | 👱🏻 Recipient: Hears original voice (no speech enhancements applied) 🧔🏻 User: Hears noise-cancelled recipient voice |
| Disabled 🔴 | Disabled 🔴 | Disabled 🔴 | Original voices with no speech enhancements applied to either participant |
We can’t wait for you to try out this feature and enhance your overall calling experience with Sanas.
Enhanced Ringer Handling
App version: 4.2.X and above
Supported platforms: Windows and Linux
The latest version intelligently excludes call ringers and notifications. You'll never miss important calls while maintaining optimal audio quality during ongoing conversations.
Sanas Widget Stays Visible - Eliminate VDI Barriers
Available for: Sanas Accent Translation users
Supported platforms: Windows and Linux
App versions: 4.1.15, 4.1.16, 4.1.17, 4.2.14, and above.
The latest Sanas app update enhances Widget accessibility by making it available and functional on top of your Virtual Desktop Interface (VDI) screens.
VDI screens are no longer a barrier for the Sanas Widget. The latest app version ensures the Widget remains available and functional even when your VDI is running, making it easier to toggle Sanas On or Off for your non-English calls without leaving your VDI environment.
Bug fixes
- The latest release fixes the audio handling on Citrix for the Stratodesk platform.
Support
Need help? Get in touch with our Support Team for assistance.