# Generic configuration for Softphone applications

- Updated on May 15, 2025
- Published on Feb 22, 2024

- 1 minute(s) read

### Introduction

This guide provides generic instructions for configuring the audio settings on any softphone application to work with Sanas applications.

We have guides specific to [softphone applications](https://help.sanas.ai/v1/docs/application-based-dialers); you may want to search for a guide for your application before proceeding with this generic procedure.

### Before you begin

- **Verify application**: Verify that the Sanas and the softphone application you want to configure are installed on your computer.

- **Privileges**: Your organization may control your softphone application’s audio settings. Ensure you have the required privileges to modify these settings.

### Integration Steps

1. Launch the softphone application on your computer. If required, log in using your credentials.

2. Navigate to the application’s **Settings** menu, and look for " **Audio Settings**," " **Sound Settings,**" or similar options.

3. Navigate to Microphone, Input device, and select **Sanas Microphone** or **Sanas Virtual Audio** as the audio source.

4. Click **Save**/ **Ok** to apply the changes.

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.