# May, 2025

- Updated on Aug 21, 2025
- Published on May 29, 2025
- 1 minute(s) read

## **Introduction**

Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our [product documentation (opens in new tab)](https://help.sanas.ai/) or write us at [_support@sanas.ai_](mailto:support@sanas.ai) with any questions.

## **What's New**

### 1. **User-Level Utilization Reporting**

We now **consolidate all active sessions** from different machines into a **single daily record per user**, giving you a clear and unified view of app usage and activity.

🔍 _See how many machines a user accessed in a day, all in one place._

**_Before_**  
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**_After_**  
.png?sv=2026-02-06&spr=https&st=2026-07-18T07%3A22%3A01Z&se=2026-07-18T07%3A33%3A01Z&sr=c&sp=r&sig=WKMc7n27Nea0Cs5TbvLmiZAYLzUifNZ0%2BxV%2FgvPNGUQ%3D)

### **2. Enhanced user engagement reporting**

The **Reports** page displays the number of **Not Engaged** users, helping you identify app users who are not maximizing Sanas benefits.

.png?sv=2026-02-06&spr=https&st=2026-07-18T07%3A22%3A01Z&se=2026-07-18T07%3A33%3A01Z&sr=c&sp=r&sig=WKMc7n27Nea0Cs5TbvLmiZAYLzUifNZ0%2BxV%2FgvPNGUQ%3D)

### **3. Omni-Directional Noise Cancellation – Reporting Insights**

Monitor the overall duration when Sanas is disabled during calls; this helps you to review user engagement and take informed action to improve Sanas usage.

- View counts for **Sanas Disabled (Incoming/Outgoing Audio).**
- Click through for detailed breakdowns per user or session.
- Gain visibility into user behavior.

****

Perfect for ensuring call quality compliance.

### **4. Revamped Help Center – Now Secured**

We are thrilled to announce our brand new Help Center, which reflects our brand image. The improved Help Center comprises overall enhanced navigation and consistency that you can feel.

**How to access?**

- Log in to your Sanas Portal, and click **Help Center** at the top-right corner.

### **Support**

Need help? get in touch with our Support Team for assistance.