May, 2025

Updated on Aug 21, 2025
Published on May 29, 2025
1 minute(s) read

Introduction

Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our product documentation (opens in new tab) or write us at support@sanas.ai with any questions.

What's New

1. User-Level Utilization Reporting

We now consolidate all active sessions from different machines into a single daily record per user, giving you a clear and unified view of app usage and activity.

🔍 See how many machines a user accessed in a day, all in one place.

Before
.png?sv=2026-02-06&spr=https&st=2026-07-18T07%3A22%3A01Z&se=2026-07-18T07%3A33%3A01Z&sr=c&sp=r&sig=WKMc7n27Nea0Cs5TbvLmiZAYLzUifNZ0%2BxV%2FgvPNGUQ%3D)

After
.png?sv=2026-02-06&spr=https&st=2026-07-18T07%3A22%3A01Z&se=2026-07-18T07%3A33%3A01Z&sr=c&sp=r&sig=WKMc7n27Nea0Cs5TbvLmiZAYLzUifNZ0%2BxV%2FgvPNGUQ%3D)

2. Enhanced user engagement reporting

The Reports page displays the number of Not Engaged users, helping you identify app users who are not maximizing Sanas benefits.

.png?sv=2026-02-06&spr=https&st=2026-07-18T07%3A22%3A01Z&se=2026-07-18T07%3A33%3A01Z&sr=c&sp=r&sig=WKMc7n27Nea0Cs5TbvLmiZAYLzUifNZ0%2BxV%2FgvPNGUQ%3D)

3. Omni-Directional Noise Cancellation – Reporting Insights

Monitor the overall duration when Sanas is disabled during calls; this helps you to review user engagement and take informed action to improve Sanas usage.

View counts for Sanas Disabled (Incoming/Outgoing Audio).
Click through for detailed breakdowns per user or session.
Gain visibility into user behavior.

Perfect for ensuring call quality compliance.

4. Revamped Help Center – Now Secured

We are thrilled to announce our brand new Help Center, which reflects our brand image. The improved Help Center comprises overall enhanced navigation and consistency that you can feel.

How to access?

Support

Need help? get in touch with our Support Team for assistance.