July, 2025

• Updated on Aug 21, 2025

• Published on Jul 9, 2025

• 2 minute(s) read

Introduction

Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our product documentation (opens in new tab) or write us at support@sanas.ai with any questions.

Sanas Portal updates

1. Deactivate Inactive Users for Workspaces with Auto Activation

We’ve extended the Deactivate Inactive Users feature to Accent Translation (AT) Workspaces using Auto Activation as the app activation mode.

Previously, this was only available for the AT Workspaces using User Activation Key (UAK).

Deactivate inactive users

Deactivate inactive app user is an app user management feature that eliminates the need for manual deactivation for inactive users. The feature automatically deactivates app users if prolonged inactivity is recorded.

Refer to configure auto-deactivation of inactive app users for detailed help.

2. Enhanced Sanas Reports

We’ve improved Sanas Reports with a new metric: Last Sanas Mic Engaged

What’s New

• The metric has been removed from the App Users page

• It now appears in Reports, showing the timestamp of the last recorded mic engagement for the user during the selected period

3. Improved accessibility for Sanas Portal notifications

With this update, we are introducing new features on the Notification section that allow you to have better visibility and control over your Sanas Portal notifications.

This update includes:

a. Date range filter: You can now filter notifications by specific periods, making it easier to find and manage past notifications. Once a range is selected, all notifications from that period are grouped and displayed.

Available filter options:

• Today
• Yesterday
• Last 7 days (Default)
• Last 30 days
• Custom range – Select a custom date range (up to 31 days) from the past three months.

b. Download notifications data: Export the notification records directly from the Notifications page using the new Download button. Select a date range, then click Download, and an Excel (. xlsx) file will be generated with all relevant notifications from that period..png?sv=2026-02-06&spr=https&st=2026-07-18T07%3A22%3A01Z&se=2026-07-18T07%3A34%3A01Z&sr=c&sp=r&sig=%2BoyKrgUGkXlQSkKEpoze9mfS5wTJTanw%2BzJcqKKRZ0s%3D)

4. AT Workspaces for LATAM

We are thrilled to announce that Sanas Accent Translation (AT) Workspaces are now available for our Latin American (LATAM) users. You can request Sanas Support to create LATAM-specific Workspaces and start using them now:

What's new

• LATAM-tuned AT app: Seamlessly download the Sanas AT app for LATAM users right from the Download app page of your AT Workspace.

• Auto-Update Support: LATAM Workspaces now fully support auto app update.

5. Reduced refresh time for Sanas Reports

The refresh rate for Sanas Reports has been significantly improved:

• Before: Data updated every 15 minutes
• Now: Data updates every 3 minutes

This means user events such as incompatible setup or status changes are now reflected on the Sanas Portal and in Reports with reduced delay and frequent data updates.

Support

Need help? Get in touch with our Support Team for assistance.