# Issues Related to App Users login

- Published on May 11, 2026

- 1 minute(s) read

### Introduction

This article describes common sign-in errors that Sanas App users may encounter and explains the likely cause of each one. Refer to the video guide below for a detailed explanation.

### Video Guide

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### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.