IGEL: Install Sanas app

Updated on Nov 14, 2025
Published on Sep 26, 2025
4 minute(s) read

This guide provides comprehensive instructions to install the Sanas app on an IGEL environment. The installation method covered in this guide is for custom app deployment on older IGEL OS, and IGEL OS 12.

Before you begin:

For IGEL older IGEL OS (below version 12), you must have received the Sanas app package .tar.bz2 from Sanas. If not, contact Sanas Support for assistance.
Ensure you have the required administrative privileges to deploy the custom app on the IGEL environment.

Installation procedure

IGEL OS 12

Sanas is available on the IGEL App Portal.

Sanas is now IGEL-verified and available on the IGEL App Portal for IGEL OS version 12. The Sanas app can be downloaded directly from the App Portal on endpoint machines or deployed by admins through IGEL UMS.

The guide below explains how to install the Sanas application on an IGEL machine running OS version 12 or later. If you are running an older IGEL OS version, please refer to the applicable procedure available in this guide.

Installing Sanas directly on the endpoint machine

Log in to your IGEL machine using your credentials.
Launch the IGEL App Portal.
Search Sanas through the search field, or look for Sanas under the Unified Communication app category.
Select Sanas from the search result, then click Install.

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Click Continue to proceed with the installation. Downloading starts automatically.

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You’ll need to restart your machine to start using Sanas. Click Restart now to proceed.
Once back, launch the Sanas app and enter your credentials ( Workspace ID + User ID) and click Activate.
Refer to the Sanas User Guide for detailed instructions on using the Sanas app.

Installing Sanas through IGEL UMS

This guide helps you to deploy the Sanas app through IGEL UMS on the connected endpoint IGEL machines.

Log in to IGEL UMS as admin using your credentials.
Navigate to the App Portal.
Search Sanas through the search field, or look for Sanas under the Unified Communication app category.
From the search results, click Import to proceed with installation.

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Click Continue to confirm your action.

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Once imported, set the app download method on the endpoint devices.
1. From the App Portal page, navigate to Settings.
  
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Under Device should download the Apps from drop down menu, select Download directly from App Portal then click Save.

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Now, from the UMS portal, select Devices from the left-side navigation bar and select the endpoint device where you wish to deploy Sanas.

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Click Assign Object, then select and drag Sanas from the Available Objects to the Assignments section. Select your desired Sanas app version to deploy from the drop-down menu if required.

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Click Save and apply on reboot to apply the changes. Sanas gets installed after rebooting the endpoint machines.
Test the Sanas app by launching and activating the app. You'll need the Workspace and User ID for activation. Refer to the Sanas User Guide for detailed instructions on using the Sanas app.

IGEL installation is divided into 5 key steps:

Keep the Sanas app package ready

Ensure you have received the Sanas app package file (.tar.bz2) and have kept it ready to upload in the upcoming steps. If you haven’t received the file from us, contact Sanas Support for assistance.
Create the inf configuration file

The .inf file communicates with IGEL OS about application archive handling.
1. Open a text editor of your choice on your Linux or Windows machine.
2. Create a new file named:
```
Sanas-4.1.12.inf
```
3. Add the following configuration details (example structure shown below — adapt as needed for your environment):

📔 Notes: 1. The configuration below uses the package name based on the file provided by Sanas, and may change in the future based on the app package version. 2. The value for mount “ /sanas" must be replaced with the currently used mount you’ve used to deploy other apps.

      [PARTITION]
      name=Sanas
      version=4.1.12
      archive="Sanas-4.1.12-prod.tar.bz2"
      size=400M
      mount=/sanas
      ```
   4. Save the file.

3. #### **Upload files to IGEL Universal Management Suite (UMS)**
   1. Navigate to the **UMS Console**.
   2. Go to **Files → New File**.
   
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   3. Upload both prepared files from the previous steps:
      - `Sanas-4.1.12-prod.tar.bz2`
      - `Sanas-4.1.12.inf`
        
       .png?sv=2026-02-06&spr=https&st=2026-07-18T07%3A21%3A34Z&se=2026-07-18T07%3A35%3A34Z&sr=c&sp=r&sig=f9OR5bYTXpBwaj%2FtOZZJK0uo%2FysawhkBzAkxYZuyA5M%3D)
   4. Set the **Device File Location** to:
      
      ```bash
      /wfs/<filename>
      ```

- Confirm that the files are available by opening them in a browser:
     
     ```bash
     https://<server:port>/ums_filetransfer
     ```

4. #### **Create and configure a new profile**
   1. **Profile creation**
      1. In UMS, go to **Profiles → New Profile**
         
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      2. Enter a **Profile Name** and **Description**.
      3. Select the correct **IGEL OS version**.
         
         > 📔 **Important**: The Sanas app supports installation on **IGEL OS versions 11 and earlier**, with custom app deployment.
         
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      4. Open the created profile.
   2. **Profile configuration**
      1. Go to,
         **System → Firmware Customization → Custom Partition → Partition**
      2. Enable **Partition, Size & Mount Point**.
      3. Set:
         - **Mount Size**: 400 MB (recommended)
         - **Mount Point**: <enter_name>; For example, the below image shows `/sanas` as the mount name.
           
           > 📔 **Note**: **/sanas** is an example mount. Please use your existing mount that is used to deploy other apps.
           
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      4. Save the settings.
   3. **Link the** `inf` **configuration file**
      1. Navigate to the URL below and copy the `.inf` file URL:
         
         ```bash
         https://<server:port>/ums_filetransfer
         ```
         
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      2. In the profile, go to:
         **System → Firmware Customization → Custom Partition → Download**
      3. Click **Add** and paste the URL.
      4. Enter the **Username** and **Password**, then **Save**.
         
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4. Configure the application
      1. In the profile, go to:
         **System → Firmware Customization → Custom Application**
      2. Create a new session named **Sanas**.
         
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      3. Configure icon name and command:
         
         > ℹ️ **Important**: The paths shown below are examples. Your path directory will differ based on the mount selected in the previous steps.
         - **Icon Path**:
           
           ```plaintext
           /<mountname>/Sanas-4.1.12-prod/data/flutter_assets/assets/icons/icon.png
           ```
           
           **_Example_**: Below is a sample command with the mount name ‘custom’
           
           `/custom/Sanas-4.1.12-prod/data/flutter_assets/assets/icons/icon.png`
         
         - **Command to Launch**:
           
           ```bash
           /<mountname>/Sanas-4.1.12-prod/sanas_app
           ```
           
           **Example**: Below is a sample command with the mount name ‘custom’
           
           `/custom/Sanas-4.1.12-prod/sanas_app`
           
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         - Customize desktop integration settings as required.
           
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      4. Save the profile.

5. #### **Deploy the profile to devices**
   1. Assign the new profile to the desired IGEL devices or directories.
   2. Restart the devices.
   3. On reboot, IGEL will:
      - Mount the custom partition.
      - Install the Sanas application.
      - Display the **Sanas app icon** on the desktop.

6. #### **Launch and activate**
   1. Double-click the **Sanas app icon** on the IGEL desktop.
   2. Enter your **Workspace ID** and **User ID**.
      
      
   3. Click **Activate Key** to activate the app.
      
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### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.