# Configure Auto Update

- Updated on Jun 2, 2025
- Published on Jan 27, 2025

- 2 minute(s) read

### **Introduction**

This guide explains how the **Auto Update** feature works and provides step-by-step instructions for configuring it through the **Sanas Portal**.

The Sanas app's auto update feature allows admins to roll out updates in a controlled manner, ensuring no downtime due to the update.

### **Benefits of Auto Update**

Compared to manual updates, the auto update feature offers the following benefits:

- **Custom time slot**: Configure specific time slots for when users receive update notifications.
- **Throttle bandwidth**: Throttle bandwidth during update downloads to minimize disruption.
- **Assisted app update:** Once an update is released, app users are notified within the specified time slot. They can update immediately or defer the update to a more convenient time.

### **How auto update works**

The auto update feature consists of three main stages:

1. **Configuration:** Admins set up the update timeslot and, optionally, configure bandwidth throttling through the Sanas Portal.
2. **User Update:** Users are notified of the update during the specified timeslot and can choose when to install it.

### **Before you begin**

Ensure that you:

- Have **admin access** to the Sanas Portal.
- Understand that once auto update is configured, it **cannot be rolled back**. Contact Sanas Support if you need any assistance.

### **Configure auto update**

1. Log in to the [**Sanas Portal** (opens in new tab)](https://portal2.sanas.ai/) with your credentials.
2. From the left-hand menu, go to **Settings** and scroll to the **Auto Updates** section.
3. Click **Manage**.
4. Set your desired **Start** and **End** times for when users should receive update notifications.  
   
   > **Note**: Times are based on the user's local timezone.

5. _(Optional)_ Check the box labeled **“Would you like to configure...”** to enable bandwidth throttling.
6. If throttling is enabled, select a **download speed** from the dropdown. This will be the maximum download speed for app updates.
7. Click **Save** to apply your configuration.

### **Roll Out App Updates**

1. From the Sanas Portal, click **Download App** from the left-side navigation.
2. Click **View** in the notification to go to the **Download App** page.
3. Click **Start Update** to roll out the new version to all eligible users (users with a minimum app version of v3) in the Workspace.

> ⚠️ **Important**: If needed, you can click **Stop Update** to cancel the ongoing rollout. However, users who have already updated will not be rolled back.

### Monitor the Update

You’ll be able to see the following:

- **Update Status:**
  - _Update in Progress_
  - _Update Completed_
- **Latest App Version:**
  Displays the new version being deployed.
- **Users Eligible for Auto Update:**
  Lists users whose app version meets the minimum requirement. Others will need to update manually.
- **Users Updated to Latest Version:**
  Tracks users who have completed the update.

For app update instructions, refer to the [app update](https://help.sanas.ai/v1/docs/app-update) guide.

### **Support**

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.