# How to Share App Logs on Windows

- Updated on Jul 2, 2025
- Published on May 14, 2024

- 1 minute(s) read

### Introduction

The article provides instructions for manually collecting the Sanas app logs from a Windows computer and sharing them with Sanas Support if requested. The generated logs typically record events registered by the Sanas app, which helps our support engineers identify and resolve issues.

### Sharing Sanas app logs

1. From the Windows start menu, search for **%localappdata%** and locate the folder.
2. Look for the **Sanas.ai** folder and create a Zip file. Right-click on the folder, then click **Compress to Zip file**.
3. Share the created zip file with our Support Team via your preferred channel.

> 📔 **Note**: The app log gets automatically submitted when you submit negative feedback from the Sanas app. See [submit feedback](https://help.sanas.ai/v1/docs/share-feedback) for details.