# Enable Sanas Personalization

- Updated on Nov 28, 2025
- Published on Oct 7, 2025

- 1 minute(s) read

This guide explains the Sanas Personalization feature and how to enable it for a Workspace from the Sanas Portal.

**Sanas Personalization**  
Sanas' Personalization feature enables Sanas app users to create and use a voice profile that is optimized for their voice and enhances their accent-translated voice by preserving their natural voice identity, enhancing overall naturalness, and making it more human.

**Key points**  
- **Data security & safety** - No audio gets recorded or stored anywhere.
- **Feature availability**: The Sanas Personalization feature is available on the Sanas app version 4.3.X and above.
- **User status**: Admins can review the Personalization status (Completed or Not completed) for each user on the Users page.
- **Voice profiling**: During voice profile creation, app users need to read aloud a short sentence. If needed, they can recreate the profile at any time through the app.

### Enable Sanas Personalization

Follow the steps below to enable Sanas Personalization for a Workspace:

1. Log in to the [Sanas Portal (opens in new tab)](https://portal2.sanas.ai/) using your credentials.
2. If you’ve multiple Workspaces, navigate to the Workspace you wish to enable this feature using the Workspace Switcher at the top-left corner.  
   
3. Click **Settings** on the left-side navigation menu, and scroll down to the **Sanas Personalization** section under the App Configurations.  
   .png?sv=2026-02-06&spr=https&st=2026-07-18T06%3A53%3A23Z&se=2026-07-18T07%3A04%3A23Z&sr=c&sp=r&sig=tyfp915OUvBwGWdsMeKyayzuIoVObCM0mYAhXrcgd30%3D)
4. Enable the Sanas Personalization and confirm your action.

Once enabled, users on the supported Sanas app versions (`4.3.X` and above) will see the Sanas Personalization option available on their app. Refer to the [Create voice profile](https://help.sanas.ai/docs/create-voice-profile-sanas-personalisation) guide for detailed instructions for the app user.

### Review User Status for Sanas Personalization

Do the following to review users’ status:

1. Navigate to your desired Workspace and click **Users** from the left-side navigation menu.
2. Select the team you wish to review.  
   
3. You can review the Sanas Personalization status for each user. You’ll find the following statuses:
   - _Completed_ - User has created a voice profile
   - _Not completed_ - Voice profile creation is pending
   .png?sv=2026-02-06&spr=https&st=2026-07-18T06%3A53%3A23Z&se=2026-07-18T07%3A04%3A23Z&sr=c&sp=r&sig=tyfp915OUvBwGWdsMeKyayzuIoVObCM0mYAhXrcgd30%3D)

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.