Configurations for Portal & app

• 1 Sub categories
• 18 Articles

Automatic deactivation for inactive app users

• Link
• Updated on Jul 9, 2025
• Published on Mar 5, 2025

Configure an automatic deactivation mechanism for the inactive app users.

Enable Sanas Personalization

• Link
• Updated on Nov 28, 2025
• Published on Oct 7, 2025

This guide explains the Sanas Personalization feature and how to enable it for a Workspace from the Sanas Portal.

Automatic Volume Optimization

• Link
• Updated on Jan 6, 2026
• Published on Sep 1, 2025

Automatic Volume Optimization (AVO) automatically adjusts your softphone's headset volume when audio distortion or sudden volume spikes are detected.

Disable Sanas for a Team when user preferences is configured

• Link
• Published on Sep 1, 2025

This article explains how to disable Sanas for an entire team or a specific user in a team from the Sanas Portal.

Enabling Sanas Widget

• Link
• Updated on Aug 21, 2025
• Published on Aug 14, 2025

This article explains Sanas Widget and how to enable it for an Accent Translation (AT) Workspace from the Sanas Portal.

Configure Single Sign-On

• Link
• Updated on Jun 13, 2025
• Published on Mar 7, 2025

Configure SSO-based user identification & authentication.

Configure app activation mode

• Link
• Updated on May 6, 2025
• Published on Oct 9, 2024

Configure an activation mode for the Sanas app.

Auto activation mode

• Link
• Updated on Jun 2, 2025
• Published on Feb 11, 2025

Auto activation is an app activation mode that allows users to activate their app without manually entering their credentials.

Configure Workspace Time Zone

• Link
• Updated on Jun 18, 2025
• Published on Mar 25, 2025

This guide walks you through the steps to configure time zone settings for a Workspace in the Sanas Portal.

Configure Noise Cancellation with Omni-Directional Capabilities

• Link
• Updated on Jun 13, 2025
• Published on Mar 6, 2025

Admin guide to configure omnidirectional noise cancellation for Sanas app users.

Enforce Sanas synthesis for all app users

• Link
• Updated on May 12, 2025
• Published on Dec 10, 2024

Enforcing Sanas synthesis for all app users in a Sanas Workspace removes the ability to disable Sanas synthesis manually.

Manage Incompatible Setup Warning

• Link
• Updated on Apr 24, 2025
• Published on Apr 8, 2025

Manage the incompatible setup warnings for app users.

Reset password for Sanas Portal

• Link
• Updated on Apr 17, 2025
• Published on May 28, 2024

Reset your Sanas Portal password.

Configure Auto Update

• Link
• Updated on Jun 2, 2025
• Published on Jan 27, 2025

Understand and configure app auto updates.

Enable Inbound Noise Cancellation for Accent Translation Users

• Link
• Updated on Sep 12, 2025
• Published on Sep 12, 2025

Instructions to enable the Inbound Noise Cancellation feature for Accent Translation users.

Recommended audio settings

• Link
• Updated on May 2, 2025
• Published on Oct 11, 2024

Sanas needs constant access to your system’s audio for its operations.

Configure accents for a Workspace

• Link
• Updated on Nov 30, 2025
• Published on Nov 21, 2025

This guide explains how to update source and target accents for your workspace.

Override default AI models

• Link
• Updated on Nov 30, 2025
• Published on Nov 30, 2025

This guide shows you how to manually select AI models for your workspace, overriding Sanas-recommended defaults.

Lock Voice Profile Selection

• Link
• Updated on Feb 27, 2026
• Published on Feb 27, 2026

Voice profiles are essential to delivering accurate accent translation and maintaining a natural conversational tone.