Cisco Jabber: Configure Audio Device

• Updated on Mar 24, 2026

• Published on Jun 22, 2025

• 1 minute(s) read

Introduction

This guide provides step-by-step instructions for audio configuration on Cisco Jabber. Sanas requires continuous access to the audio stream to cancel noise from your audio in real time; therefore, Sanas devices must be selected under Cisco Jabber's audio settings.

Sanas devices

The following Sanas devices are available based on your operating system:

Before you begin

• Ensure that Cisco Jabber and the Sanas applications are already installed on your computer.
• Ensure your Sanas App is running and activated.
• Ensure you have the required permissions on Jabber to modify the audio settings.

Audio configuration

1. Launch Cisco Jabber

• Open the Cisco Jabber application.
• Log in with your credentials if prompted.

2. Access Audio Settings

• Click the Settings icon (gear icon) in the Jabber window.
• Navigate to File > Options.

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• Select Audio from the left-side menu.

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3. Select Sanas devices

• Select Sanas devices under the Microphone and Speaker drop-down menu.

Note: Configure Sanas devices based on your Noise Cancellation setup:

• Inbound and Outbound Noise Cancellation — Select a Sanas device for both microphone and speaker.
• Outbound Noise Cancellation only — Select a Sanas device for microphone only.

• Adjust the audio level slider — we recommend a setting between 80% and 100%.

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4. Set audio device preferences

• On the Audio settings page, click Advanced at the bottom.
• In the Advanced audio options, set the device preference.
• Set the Sanas devices, as configured in step 3.

5. Save Changes

• Click Apply, then click OK to save your settings.