Configure Avaya One X Communicator

Configure Avaya One X Communicator

Introduction

This guide provides step-by-step instructions on how to integrate the Avaya One X Communicator desktop application with the Sanas.

Note 📔: Ensure that the Avaya One X Communicator and Sanas app are installed on your computer.

Integrate Sanas with Avaya One X Communicator

  1. Launch the Avaya One X Communicator application on your computer.

  2. Log in to Avaya One X Communicator with your credentials.

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  1. Click on the settings icon and navigate to the General settings.

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  1. Select Audio under the Devices and Services menu, and select the Basic tab.

  2. Select Sanas Microphone under the Microphone drop-down menu.

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  1. Click Ok to apply the changes.

⚡ Pro tip: Sanas works best when you adhere to the Sanas best practices (opens in new tab).

Support

Need help? Get in touch with our Support Team for assistance.