Quick Start Guide
Quick Start Guide
Updated on Oct 14, 2025
Published on Nov 27, 2024
3 minute(s) read
Introduction
Welcome to Sanas! This Quick Start guide is designed to get you up and running with Sanas in the shortest time possible. We'll guide you through the essential steps for initial setup, providing links to detailed documentation for deeper exploration of each topic.
You're just a few steps away from enabling an excellent calling experience for your team!
Prerequisites
Before you begin, ensure you have:
- Sanas Portal sign-up link from the welcome email sent by Sanas.
Didn't receive your welcome email? Contact our Support Team for assistance.
- Software installation privileges on your organization's computers.
- If needed, coordinate with your IT team for remote app deployment.
- A stable internet connection is required throughout the setup process.
Setup Process
Step 1: Access Sanas Portal
The Sanas Portal is your centralized web-based console for managing and monitoring Sanas apps across your organization.
- Open your welcome email from Sanas and click the Accept Invitation button to access the Sanas Portal. In the subsequent steps, we will set up the Portal.
.png?sv=2026-02-06&spr=https&st=2026-07-18T06%3A53%3A07Z&se=2026-07-18T07%3A06%3A07Z&sr=c&sp=r&sig=sciqMfyL10yPF0cA3OAGL0Bv36it5XgBzOSW%2FjFzFVI%3D)
First-time login: Create a new password for your Sanas Portal.
If you've configured a password earlier, log in to the Sanas Portal (opens in new tab).
Default Configurations
To simplify your onboarding, Sanas applies these default configurations:
| Configuration | Description |
|---|---|
| Workspace | The Workspace is named after your enterprise name. |
| Default Team | We will add a default team to your workspace. The default team acts as a landing page for app users who activate their Sanas app using the auto-activation method. |
| App Activation Mode | - Noise Cancellation ( NC): Auto Activation - Accent Translation ( AT): User Activation Key ( UAK) > 📔 Note: If the workspace is using UAK-based app activation, app users' details must be manually added to their respective teams on the Sanas Portal. App activation mode: App activation mode is a license activation method used by the app users before starting a new session. The admin users can change the default activation mode at a Workspace level from the Sanas Portal. See configure app activation mode to learn more. |
Step 2: Invite Portal Users
.png?sv=2026-02-06&spr=https&st=2026-07-18T06%3A53%3A07Z&se=2026-07-18T07%3A06%3A07Z&sr=c&sp=r&sig=sciqMfyL10yPF0cA3OAGL0Bv36it5XgBzOSW%2FjFzFVI%3D)
The Portal users are identified into the below categories:
Roles for Portal users
| ##### Role | ##### Responsibilities |
|---|---|
| ##### Admin | - Manage app deployment - Configure Sanas Portal and Apps - Access Sanas reports - Manage all teams and users |
| ##### Supervisor | - Manage app users for assigned teams - Access reports for all teams - Limited configuration capabilities |
Invitation methods
You can invite the Portal users using the following methods:
Portal UI: Send the email invitations via the Sanas Portal.
Sign-up Link: Share a common sign-up link through your preferred communication channels.
Bulk Import: Add users' details by uploading a template file on the Sanas Portal.
Refer to our guide on inviting Portal users for detailed instructions.
Step 3: Add App Users
Adding app users varies based on your workspace's activation mode:
With User Activation Key (UAK): You must add users to the Portal before they can activate the app.
With Auto Activation or SSO activation: Users are automatically added to the Default Team when they first use the app (you can reassign them later).
Adding Users for UAK Activation
Choose between:
Individual Addition: Add users one by one through the Portal UI.
Bulk Import: Upload a spreadsheet with multiple users' information.
For step-by-step instructions, see How to Add Users to a Team.
Step 4: Deploy Sanas App
The Sanas app deployment can be divided into two main phases:
.png?sv=2026-02-06&spr=https&st=2026-07-18T06%3A53%3A07Z&se=2026-07-18T07%3A06%3A07Z&sr=c&sp=r&sig=sciqMfyL10yPF0cA3OAGL0Bv36it5XgBzOSW%2FjFzFVI%3D)
a. App Installation
Sanas applications are cross-platform supported. To get platform-specific installation instructions, choose the operating system for your desired Sanas application.
- Sanas Accent Translation: Translate speech accents in real-time.
- Sanas Noise Cancellation: Eliminates background noise during calls.
b. App activation and usage
After the Sanas app is deployed on the user’s computer, the user is expected to activate the Sanas app on their computer. Initially, users will find the default activation mode applied to their apps (discussed during Step 1).
User guides
Refer to the below user guides intended for the app users to help them get started:
⚡ Pro tip: We highly recommend that you ensure the app users are aware of Sanas best practices. These practices allow users to get the best results with Sanas.
Step 5: Whitelist URLs
As a last step, whitelist the below-mentioned URLs on your network firewall and antivirus software to ensure that you can access all of Sanas services without getting blocked:
| URL | Purpose |
|---|---|
*.sanas.ai |
Essential for app license activation, usage tracking, and report generation |
https://cdn.auth0.com |
Required for downloading the Sanas Desktop App (hosted on a secure CDN) |
*.document360.io |
Provides access to the Sanas product documentation |
Support
Need help? Get in touch with our Support Team for assistance.