# Sanas help

> Knowledge base documentation for Sanas help.

## Sanas Portal V3

- [Get Started](https://help.sanas.ai/docs/get-started.md)
- [Quickstart Guide](https://help.sanas.ai/docs/quickstart.md)
- [Setup Guide: Configure Sanas account](https://help.sanas.ai/docs/setup-sanas-account.md)
- [Overview](https://help.sanas.ai/docs/overview.md)
- [Accent Translation](https://help.sanas.ai/docs/accent-translation.md)
- [Noise Cancellation](https://help.sanas.ai/docs/noise-cancellation.md)
- [Language Translation](https://help.sanas.ai/docs/language-translation.md)
- [Speech Enhancement](https://help.sanas.ai/docs/speech-enhancement.md)
- [Sanas Portal](https://help.sanas.ai/docs/sanas-portal.md)
- [Sanas Concepts](https://help.sanas.ai/docs/sanas-concepts.md)
- [App and Portal Users](https://help.sanas.ai/docs/app-users-amp-portal-users.md)
- [Groups](https://help.sanas.ai/docs/groups.md)
- [Lock Configuration](https://help.sanas.ai/docs/feature-and-configuration-management.md)
- [Authentication Modes](https://help.sanas.ai/docs/app-authentication-modes.md)
- [Portal Roles](https://help.sanas.ai/docs/portal-roles.md)
- [What's New](https://help.sanas.ai/docs/whats-new.md)
- [Product updates](https://help.sanas.ai/docs/product-updates.md)
- [July, 2026](https://help.sanas.ai/docs/july-2026.md)
- [June, 2026](https://help.sanas.ai/docs/june-2026.md)
- [May, 2026](https://help.sanas.ai/docs/may-2026.md)
- [April, 2026](https://help.sanas.ai/docs/april-2026.md)
- [March, 2026](https://help.sanas.ai/docs/march-2026.md)
- [February, 2026](https://help.sanas.ai/docs/february-2026.md)
- [Speech AI model updates](https://help.sanas.ai/docs/ai-model-updates.md)
- [AI models: Accent Translation](https://help.sanas.ai/docs/ai-models-accent-translation.md)
- [AI models: Speech Enhancement](https://help.sanas.ai/docs/ai-models-speech-enhancement.md)
- [AI models: Noise Cancellation](https://help.sanas.ai/docs/ai-models-noise-cancellation.md)
- [Overview Speech Intelligence](https://help.sanas.ai/docs/speech-intelligence.md)
- [Speech Intelligence Dashboard](https://help.sanas.ai/docs/speech-intelligence-dashboard.md)
- [User Guide: Speech Intelligence](https://help.sanas.ai/docs/user-guide-speech-intelligence.md)
- [Configure Speech Intelligence](https://help.sanas.ai/docs/configure-ssi-for-a-group.md)
- [Overview: Sanas Chrome Extension](https://help.sanas.ai/docs/overview-sanas-chrome-extension.md)
- [Quickstart Guide: Sanas Chrome Extension](https://help.sanas.ai/docs/quickstart-guide-sanas-chrome-extension.md)
- [User Guide: Sanas Chrome Extension](https://help.sanas.ai/docs/user-guide-sanas-chrome-extension.md)
- [Access Management](https://help.sanas.ai/docs/access-management.md)
- [Manage Groups](https://help.sanas.ai/docs/create-a-new-group.md)
- [Manage App Users](https://help.sanas.ai/docs/add-app-users.md)
- [Manage Portal Users](https://help.sanas.ai/docs/invite-portal-admins.md)
- [Manage Roles and Permissions](https://help.sanas.ai/docs/manage-access-and-roles.md)
- [On-Demand AI-model Update](https://help.sanas.ai/docs/on-demand-ai-model-update.md)
- [Sanas Personalization](https://help.sanas.ai/docs/voice-personalization.md)
- [Omnidirectional Noise Cancellation](https://help.sanas.ai/docs/omnidirectional-noise-cancellation.md)
- [Automatic Volume Optimization](https://help.sanas.ai/docs/automatic-volume-optimization.md)
- [Toggle-Ability for User Preference](https://help.sanas.ai/docs/toggle-ability-user-preference.md)
- [Sanas Widget](https://help.sanas.ai/docs/sanas-widget.md)
- [Create Custom Glossary for Language Translation](https://help.sanas.ai/docs/create-custom-glossary-for-language-translation.md)
- [Configure Languages for a Group](https://help.sanas.ai/docs/configure-languages-for-a-group.md)
- [Automatic Deactivation of Inactive App Users](https://help.sanas.ai/docs/configure-automatic-deactivation-of-inactive-sanas-app-users.md)
- [Auto Enable Sanas on App Launch](https://help.sanas.ai/docs/auto-enable-sanas-on-app-launch.md)
- [Configure Lock Voice Profile Selection](https://help.sanas.ai/docs/enforcing-voice-profile.md)
- [Configure Speech Enhancement Modes](https://help.sanas.ai/docs/configure-speech-enhancement-modes.md)
- [Schedule Sanas Reports](https://help.sanas.ai/docs/schedule-sanas-reports.md)
- [Overview: Sanas Application](https://help.sanas.ai/docs/sanas-application-overview.md)
- [User guide: Sanas Application](https://help.sanas.ai/docs/user-guide-sanas-app.md)
- [Best Practices for Sanas App Users](https://help.sanas.ai/docs/best-practices.md)
- [Submit Feedback](https://help.sanas.ai/docs/sumit-your-feedback.md)
- [System Requirements](https://help.sanas.ai/docs/system-requirements.md)
- [Deploy Sanas App on Stratodesk NoTouch OS](https://help.sanas.ai/docs/deploy-sanas-app-on-stratodesk-notouch-os.md)
- [Update the Installer ID on a User's Computer](https://help.sanas.ai/docs/update-installer-id-on-the-sanas-app-user-s-computer.md)
- [Configure Single-Sign On (SSO) for Sanas App/ Portal](https://help.sanas.ai/docs/configure-single-sign-on-on-sanas-app-portal.md)
- [Configure Auto-Activation for Sanas App](https://help.sanas.ai/docs/configure-auto-activation.md)
- [Generic audio configuration for web browsers](https://help.sanas.ai/docs/generic-audio-configuration-for-web-browsers.md)
- [Generic configuration for Softphone applications](https://help.sanas.ai/docs/clone-generic-configuration-for-softphone-applications.md)

## Sanas Portal V2

- [What's New?](https://help.sanas.ai/v1/docs/whats-new.md)
- [Product updates](https://help.sanas.ai/v1/docs/product-updates.md)
- [February, 2026](https://help.sanas.ai/v1/docs/february-2026.md)
- [2025](https://help.sanas.ai/v1/docs/2025.md)
- [December, 2025](https://help.sanas.ai/v1/docs/december-2025.md)
- [November, 2025](https://help.sanas.ai/v1/docs/november-2025.md)
- [October, 2025](https://help.sanas.ai/v1/docs/october-2025-1.md)
- [September, 2025](https://help.sanas.ai/v1/docs/september-2025.md)
- [August, 2025](https://help.sanas.ai/v1/docs/august-25-release-note.md)
- [July, 2025](https://help.sanas.ai/v1/docs/july-25-release-note.md)
- [June, 2025](https://help.sanas.ai/v1/docs/june-25-release-note.md)
- [May, 2025](https://help.sanas.ai/v1/docs/may-25-release-note.md)
- [March, 2025](https://help.sanas.ai/v1/docs/march-25-2531.md)
- [January, 2025](https://help.sanas.ai/v1/docs/16-january-25-release-note-25116.md)
- [2024](https://help.sanas.ai/v1/docs/2024.md)
- [December, 2024](https://help.sanas.ai/v1/docs/11-december-24-release-note-241211.md)
- [AI model updates](https://help.sanas.ai/v1/docs/ai-model-updates-1.md)
- [New Model: AT 4.6.0](https://help.sanas.ai/v1/docs/new-model-at-460.md)
- [SDKs Updates](https://help.sanas.ai/v1/docs/sdks-updates.md)
- [Sanas SDK: January 2026](https://help.sanas.ai/v1/docs/sanas-sdk-january-2026.md)
- [Sanas SDK: November, 2025](https://help.sanas.ai/v1/docs/sanas-sdk-november-2025.md)
- [Sanas SDKs: October, 2025](https://help.sanas.ai/v1/docs/october-2025.md)
- [About Sanas AI](https://help.sanas.ai/v1/docs/what-is-sanas-ai.md)
- [Quick Start Guide](https://help.sanas.ai/v1/docs/admin-onboarding-guide.md): Quick start guide
- [Accent Translation](https://help.sanas.ai/v1/docs/sanas-accent-translation.md)
- [Overview: Sanas Accent Translation](https://help.sanas.ai/v1/docs/overview-sanas-accent-translation.md)
- [App User Guide: Accent Translation](https://help.sanas.ai/v1/docs/using-sanas-app.md)
- [Best Practices: Accent Translation](https://help.sanas.ai/v1/docs/best-practices-using-sanas.md)
- [Install Sanas app (Accent Translation)](https://help.sanas.ai/v1/docs/download-install-sanas-accent-translation-1.md)
- [Windows: Install Sanas app (Accent Translation)](https://help.sanas.ai/v1/docs/windows-install-sanas-accent-translation.md)
- [macOS: Install Sanas app (Accent Translation)](https://help.sanas.ai/v1/docs/macos-install-sanas-app-accent-translation.md)
- [Stratodesk: Install Sanas app](https://help.sanas.ai/v1/docs/stratodesk-notouch-os.md)
- [IGEL: Install Sanas app](https://help.sanas.ai/v1/docs/igel-install-sanas-app.md)
- [elux 7: Install Sanas app](https://help.sanas.ai/v1/docs/elux-7-install-sanas-app.md)
- [Share feedback](https://help.sanas.ai/v1/docs/share-feedback.md)
- [Create voice profile - Sanas Personalization](https://help.sanas.ai/v1/docs/create-voice-profile-sanas-personalisation.md)
- [Sanas App Update](https://help.sanas.ai/v1/docs/app-update.md)
- [Troubleshooting Guides](https://help.sanas.ai/v1/docs/troubleshooting-guides.md)
- [Issues Related to App Users login](https://help.sanas.ai/v1/docs/issues-related-to-app-users-login.md)
- [Issues Related to Audio: Accent Translation](https://help.sanas.ai/v1/docs/troubleshooting-guide-accent-translation.md)
- [Issues Related to Sanas App Installation on Windows](https://help.sanas.ai/v1/docs/sanas-installation-or-upgrade-failed-on-windows.md)
- [How to Share App Logs on Windows](https://help.sanas.ai/v1/docs/how-to-collect-sanas-manual-logs-on-windows.md)
- [How to Raise a Support Ticket](https://help.sanas.ai/v1/docs/how-to-submit-ticket-on-portal.md)
- [Noise Cancellation](https://help.sanas.ai/v1/docs/sanas-noise-cancellation.md)
- [Overview: Sanas Noise Cancellation](https://help.sanas.ai/v1/docs/overview-sanas-apps.md)
- [App User Guide: Noise Cancellation](https://help.sanas.ai/v1/docs/using-sanas-noise-cancellation.md)
- [Install Sanas app (Noise Cancellation)](https://help.sanas.ai/v1/docs/download-install.md)
- [Windows: Install Sanas app (Noise Cancellation)](https://help.sanas.ai/v1/docs/windows-install-sanas-noise-cancellation.md)
- [macOS: Install Sanas app (Noise Cancellation)](https://help.sanas.ai/v1/docs/clone-macos-install-sanas-app-accent-translation.md)
- [Stratodesk: Install Sanas app](https://help.sanas.ai/v1/docs/stratodesk-notouch-os-1.md)
- [IGEL: Install Sanas app](https://help.sanas.ai/v1/docs/igel-install-sanas-app-1.md)
- [elux 7: Install Sanas app](https://help.sanas.ai/v1/docs/elux-7-install-sanas-app-1.md)
- [Best practices: Noise Cancellation](https://help.sanas.ai/v1/docs/nc-best-practices-using-sanas.md)
- [Share feedback](https://help.sanas.ai/v1/docs/share-feedback-1.md)
- [Troubleshooting Guides](https://help.sanas.ai/v1/docs/troubleshooting-guides-1.md)
- [Troubleshoot audio misconfiguration: Noise Cancellation](https://help.sanas.ai/v1/docs/best-practices-noise-cancellation.md)
- [Share Sanas App logs on Windows computer](https://help.sanas.ai/v1/docs/share-sanas-app-logs-on-windows-computer.md)
- [How to Raise a Support Ticket](https://help.sanas.ai/v1/docs/raise-a-support-request-1.md)
- [Issues Related to App Users login](https://help.sanas.ai/v1/docs/clone-issues-related-to-app-users-login.md)
- [Sanas Portal](https://help.sanas.ai/v1/docs/getting-started-with-v2-portal.md)
- [Overview](https://help.sanas.ai/v1/docs/overview.md)
- [Home page](https://help.sanas.ai/v1/docs/home-page.md)
- [Users page](https://help.sanas.ai/v1/docs/users-page.md)
- [Download App page](https://help.sanas.ai/v1/docs/download-app-page.md)
- [Notifications page](https://help.sanas.ai/v1/docs/notifications-page.md)
- [Workspaces & Teams ](https://help.sanas.ai/v1/docs/manage-sanas-workspaces-and-teams.md)
- [Create a Team](https://help.sanas.ai/v1/docs/how-to-create-a-team.md)
- [Deactivate or reactivate a Team](https://help.sanas.ai/v1/docs/how-to-disable-a-team.md)
- [Assign or revoke Supervisor to a Team](https://help.sanas.ai/v1/docs/how-to-add-supervisors-to-the-team.md)
- [Find Workspace details](https://help.sanas.ai/v1/docs/how-to-find-your-workspace-details.md)
- [Portal & App users](https://help.sanas.ai/v1/docs/manage-app-users.md)
- [Add app users to a Team](https://help.sanas.ai/v1/docs/how-to-add-users-to-a-team.md)
- [Move app users between teams](https://help.sanas.ai/v1/docs/how-to-move-users-from-one-team-to-another.md)
- [Deactivate or reactivate the app user](https://help.sanas.ai/v1/docs/how-to-deactivate-a-user.md)
- [Invite Admin or Supervisors on Sanas Portal](https://help.sanas.ai/v1/docs/invite-admin-or-supervisors-on-sanas-portal.md)
- [Disable or enable Admin or Supervisor](https://help.sanas.ai/v1/docs/disable-admin-or-supervisor.md)
- [Accept Sanas Portal invitation](https://help.sanas.ai/v1/docs/accept-sanas-portal-invitation.md)
- [Modify the Portal user role](https://help.sanas.ai/v1/docs/modify-portal-user-role.md)
- [Review deactivated app users](https://help.sanas.ai/v1/docs/review-deactivated-app-users.md)
- [Configurations for Portal & app](https://help.sanas.ai/v1/docs/configure-sanas-portal-and-app.md)
- [Automatic deactivation for inactive app users](https://help.sanas.ai/v1/docs/automatic-inactive-app-users-deactivation.md)
- [Enable Sanas Personalization](https://help.sanas.ai/v1/docs/enable-sanas-personalisation.md)
- [Automatic Volume Optimization](https://help.sanas.ai/v1/docs/enable-automatic-volume-optimization.md): Automatic Volume Optimization
- [Disable Sanas for a Team when user preferences is configured](https://help.sanas.ai/v1/docs/disable-sanas-for-an-entire-team-or-a-specific-user.md)
- [Enabling Sanas Widget](https://help.sanas.ai/v1/docs/sanas-widget-for-multilingual-users.md)
- [Configure Single Sign-On](https://help.sanas.ai/v1/docs/configure-single-sign-on.md)
- [Configure SSO for Sanas Portal](https://help.sanas.ai/v1/docs/setup-sso-to-login-to-sanas-portal.md)
- [Configure app activation mode](https://help.sanas.ai/v1/docs/configure-app-authentication-mode.md)
- [Auto activation mode](https://help.sanas.ai/v1/docs/sanas-auto-activation-document-updated.md)
- [Configure Workspace Time Zone](https://help.sanas.ai/v1/docs/configure-timezone.md)
- [Configure Noise Cancellation with Omni-Directional Capabilities](https://help.sanas.ai/v1/docs/configure-omni-directional-noise-cancellation.md)
- [Enforce Sanas synthesis for all app users](https://help.sanas.ai/v1/docs/ability-to-hide-sanas-toggle.md)
- [Manage Incompatible Setup Warning](https://help.sanas.ai/v1/docs/manage-incompatible-warnings-on-the-app.md)
- [Reset password for Sanas Portal](https://help.sanas.ai/v1/docs/forgot-password-for-v2-portal.md)
- [Configure Auto Update](https://help.sanas.ai/v1/docs/how-to-set-auto-update.md)
- [Enable Inbound Noise Cancellation for Accent Translation Users](https://help.sanas.ai/v1/docs/enable-inbound-noise-cancellation-for-accent-translation-users.md)
- [Recommended audio settings](https://help.sanas.ai/v1/docs/sanas-system-recommended-settings.md)
- [Configure accents for a Workspace](https://help.sanas.ai/v1/docs/configure-accents-for-a-workspace.md)
- [Override default AI models](https://help.sanas.ai/v1/docs/override-default-ai-models.md)
- [Lock Voice Profile Selection](https://help.sanas.ai/v1/docs/enable-lock-voice-profile.md)
- [Sanas Reports](https://help.sanas.ai/v1/docs/sanas-report.md)
- [Schedule Reports](https://help.sanas.ai/v1/docs/schedule-reports.md)
- [Understand Sanas Reports](https://help.sanas.ai/v1/docs/sanas-reports.md)
- [Download reports](https://help.sanas.ai/v1/docs/download-report.md)
- [Softphone configurations](https://help.sanas.ai/v1/docs/dialer-integrations.md)
- [Browser based softphone services](https://help.sanas.ai/v1/docs/browser-based-dialers.md)
- [Generic audio configuration for web browsers](https://help.sanas.ai/v1/docs/sanas-with-web-based-dialer-generic-configuration.md)
- [Configure Amazon Connect (AWS Connect)](https://help.sanas.ai/v1/docs/aws-connect-integration-with-sanas.md)
- [Configure Genesys Cloud CX Audio Configuration](https://help.sanas.ai/v1/docs/configure-genesys-cloud-cx-audio-configuration.md)
- [Softphone applications](https://help.sanas.ai/v1/docs/application-based-dialers.md)
- [Cisco Jabber: Configure Audio Device](https://help.sanas.ai/v1/docs/configure-cisco-jabber-dialer.md)
- [Generic configuration for Softphone applications](https://help.sanas.ai/v1/docs/sanas-with-app-based-dialer-generic-configuration.md)
- [Configure Avaya Agent](https://help.sanas.ai/v1/docs/setup-avaya-agent-with-sanas-app.md)
- [Configure Avaya One X Communicator](https://help.sanas.ai/v1/docs/avaya-one-x-communicator-integration-with-sanas.md)
- [Integrate Sanas with SIP](https://help.sanas.ai/v1/docs/setup-sanas-with-sip.md)
- [Integrate Sanas with Bria 4](https://help.sanas.ai/v1/docs/bira-4-dialer.md)
- [Integrate Sanas with 8x8 Work dialer](https://help.sanas.ai/v1/docs/8x8-work-dialer-integration-with-sanas.md)
- [Integrate Sanas with Avaya One-X Agent](https://help.sanas.ai/v1/docs/avaya-one-x-agent-integration-with-sanas.md)
- [Integrate Sanas with MaX UC](https://help.sanas.ai/v1/docs/max-uc-dialer-integration-with-sanas.md)
- [Integrate Sanas with Talkdesk dialer](https://help.sanas.ai/v1/docs/talkdesk-dialer-integration-with-sanas.md)
- [Integrate Sanas with Zoom](https://help.sanas.ai/v1/docs/set-up-zoom-with-sanas.md)
- [Integrate Sanas with Microsoft Teams](https://help.sanas.ai/v1/docs/ms-teams-dialer-intergration-with-sanas.md)
- [Configure Genesys Activities](https://help.sanas.ai/v1/docs/configure-genesys-activities.md)
- [Application Usage](https://help.sanas.ai/v1/docs/faqs-application-usage.md)
- [Data Security & Privacy](https://help.sanas.ai/v1/docs/faqs-data-security-and-privacy.md)
- [Troubleshooting & Support](https://help.sanas.ai/v1/docs/faqs-troubleshooting-support.md)
- [Video Guides](https://help.sanas.ai/v1/docs/video-guides.md)
- [Sanas Portal](https://help.sanas.ai/v1/docs/sanas-portal-videos.md)
- [Sanas Accent Translation](https://help.sanas.ai/v1/docs/sanas-accent-translation-app.md)
- [Sanas Noise Cancellation](https://help.sanas.ai/v1/docs/sanas-noise-cancellation-app.md)
- [App users guides](https://help.sanas.ai/v1/docs/app-users-guides.md)
