Sanas help

Knowledge base documentation for Sanas help.

Sanas Portal V3

• Get Started
• Quickstart Guide
• Setup Guide: Configure Sanas account
• Overview
• Accent Translation
• Noise Cancellation
• Language Translation
• Speech Enhancement
• Sanas Portal
• Sanas Concepts
• App and Portal Users
• Groups
• Lock Configuration
• Authentication Modes
• Portal Roles
• What's New
• Product updates
• July, 2026
• June, 2026
• May, 2026
• April, 2026
• March, 2026
• February, 2026
• Speech AI model updates
• AI models: Accent Translation
• AI models: Speech Enhancement
• AI models: Noise Cancellation
• Overview Speech Intelligence
• Speech Intelligence Dashboard
• User Guide: Speech Intelligence
• Configure Speech Intelligence
• Overview: Sanas Chrome Extension
• Quickstart Guide: Sanas Chrome Extension
• User Guide: Sanas Chrome Extension
• Access Management
• Manage Groups
• Manage App Users
• Manage Portal Users
• Manage Roles and Permissions
• On-Demand AI-model Update
• Sanas Personalization
• Omnidirectional Noise Cancellation
• Automatic Volume Optimization
• Toggle-Ability for User Preference
• Sanas Widget
• Create Custom Glossary for Language Translation
• Configure Languages for a Group
• Automatic Deactivation of Inactive App Users
• Auto Enable Sanas on App Launch
• Configure Lock Voice Profile Selection
• Configure Speech Enhancement Modes
• Schedule Sanas Reports
• Overview: Sanas Application
• User guide: Sanas Application
• Best Practices for Sanas App Users
• Submit Feedback
• System Requirements
• Deploy Sanas App on Stratodesk NoTouch OS
• Update the Installer ID on a User's Computer
• Configure Single-Sign On (SSO) for Sanas App/ Portal
• Configure Auto-Activation for Sanas App
• Generic audio configuration for web browsers
• Generic configuration for Softphone applications

Sanas Portal V2

• What's New?
• Product updates
• February, 2026
• 2025
• December, 2025
• November, 2025
• October, 2025
• September, 2025
• August, 2025
• July, 2025
• June, 2025
• May, 2025
• March, 2025
• January, 2025
• 2024
• December, 2024
• AI model updates
• New Model: AT 4.6.0
• SDKs Updates
• Sanas SDK: January 2026
• Sanas SDK: November, 2025
• Sanas SDKs: October, 2025
• About Sanas AI
• Quick Start Guide: Quick start guide
• Accent Translation
• Overview: Sanas Accent Translation
• App User Guide: Accent Translation
• Best Practices: Accent Translation
• Install Sanas app (Accent Translation)
• Windows: Install Sanas app (Accent Translation)
• macOS: Install Sanas app (Accent Translation)
• Stratodesk: Install Sanas app
• IGEL: Install Sanas app
• elux 7: Install Sanas app
• Share feedback
• Create voice profile - Sanas Personalization
• Sanas App Update
• Troubleshooting Guides
• Issues Related to App Users login
• Issues Related to Audio: Accent Translation
• Issues Related to Sanas App Installation on Windows
• How to Share App Logs on Windows
• How to Raise a Support Ticket
• Noise Cancellation
• Overview: Sanas Noise Cancellation
• App User Guide: Noise Cancellation
• Install Sanas app (Noise Cancellation)
• Windows: Install Sanas app (Noise Cancellation)
• macOS: Install Sanas app (Noise Cancellation)
• Stratodesk: Install Sanas app
• IGEL: Install Sanas app
• elux 7: Install Sanas app
• Best practices: Noise Cancellation
• Share feedback
• Troubleshooting Guides
• Troubleshoot audio misconfiguration: Noise Cancellation
• Share Sanas App logs on Windows computer
• How to Raise a Support Ticket
• Issues Related to App Users login
• Sanas Portal
• Overview
• Home page
• Users page
• Download App page
• Notifications page
• Workspaces & Teams
• Create a Team
• Deactivate or reactivate a Team
• Assign or revoke Supervisor to a Team
• Find Workspace details
• Portal & App users
• Add app users to a Team
• Move app users between teams
• Deactivate or reactivate the app user
• Invite Admin or Supervisors on Sanas Portal
• Disable or enable Admin or Supervisor
• Accept Sanas Portal invitation
• Modify the Portal user role
• Review deactivated app users
• Configurations for Portal & app
• Automatic deactivation for inactive app users
• Enable Sanas Personalization
• Automatic Volume Optimization: Automatic Volume Optimization
• Disable Sanas for a Team when user preferences is configured
• Enabling Sanas Widget
• Configure Single Sign-On
• Configure SSO for Sanas Portal
• Configure app activation mode
• Auto activation mode
• Configure Workspace Time Zone
• Configure Noise Cancellation with Omni-Directional Capabilities
• Enforce Sanas synthesis for all app users
• Manage Incompatible Setup Warning
• Reset password for Sanas Portal
• Configure Auto Update
• Enable Inbound Noise Cancellation for Accent Translation Users
• Recommended audio settings
• Configure accents for a Workspace
• Override default AI models
• Lock Voice Profile Selection
• Sanas Reports
• Schedule Reports
• Understand Sanas Reports
• Download reports
• Softphone configurations
• Browser based softphone services
• Generic audio configuration for web browsers
• Configure Amazon Connect (AWS Connect)
• Configure Genesys Cloud CX Audio Configuration
• Softphone applications
• Cisco Jabber: Configure Audio Device
• Generic configuration for Softphone applications
• Configure Avaya Agent
• Configure Avaya One X Communicator
• Integrate Sanas with SIP
• Integrate Sanas with Bria 4
• Integrate Sanas with 8x8 Work dialer
• Integrate Sanas with Avaya One-X Agent
• Integrate Sanas with MaX UC
• Integrate Sanas with Talkdesk dialer
• Integrate Sanas with Zoom
• Integrate Sanas with Microsoft Teams
• Configure Genesys Activities
• Application Usage
• Data Security & Privacy
• Troubleshooting & Support
• Video Guides
• Sanas Portal
• Sanas Accent Translation
• Sanas Noise Cancellation
• App users guides