# Lock Configuration

- Published on Mar 10, 2026

- 2 minute(s) read

### Overview

Lock Configuration enables administrators to enforce settings across subgroups, ensuring Sanas usage aligns with organizational guidelines and compliance requirements.

When a configuration is locked:

- Subgroups inherit the locked setting from the parent group, replacing any existing customizations.
- Subgroup administrators cannot modify the locked setting.
- Changes at the parent level propagate automatically to all subgroups below.

If a setting is enabled but not locked, subgroups retain the flexibility to modify it.

* * *

### Best practices for locking configurations

Below are a few important points to consider before deploying the changes on the Portal:

- **Identify the right group:** Locks flow downward to all subgroups. Plan your hierarchy before enabling.
- **Choose the right scope:** Lock at the account level for organization-wide enforcement, or at a specific group for targeted enforcement.
- **Communicate changes:** Subgroup administrators will lose the ability to modify locked settings; inform them beforehand.
- **Time it right:** Lock changes take effect on the next automatic application sync for users. Avoid deploying while users are actively on calls to avoid interruptions.

* * *

### How locking works

Lock Configuration is a toggle that appears next to supported settings in the Portal.

1. Set the configuration to your desired state.
2. Toggle on **Lock Configuration**.

.png?sv=2026-02-06&spr=https&st=2026-07-18T06%3A13%3A40Z&se=2026-07-18T06%3A25%3A40Z&sr=c&sp=r&sig=jH1e%2BILXhc7%2B9DvbI4giIPpWfeGWvAQPEmbT1NuGEg0%3D)

Once locked, the setting applies to all subgroups beneath the selected group.

**What subgroup admins see:**

- Toggles and fields appear grayed out (read-only).
- The Lock Configuration toggle is enabled and cannot be changed.
- To modify a locked setting, they must contact the administrator who applied the lock.

* * *

### Sample use cases

Follow the practical use cases below to understand different ways of implementing on your Sanas account:

**Control product access organization-wide**  
**Scenario:** All users should have access to _Sanas Accent Translation (AT)_.

1. Navigate to **Feature Management** at the account level.
2. Enable the access toggle for Accent Translation.
3. Toggle on **Lock Configuration** and save your changes.

All groups inherit AT access, and no group-level administrator can disable it.

**Enforce consistent configuration**  
**Scenario:** The same AI model configuration gets utilized for all groups.

1. Navigate to **Configuration** at the account level.
2. Set the desired parameters.
3. Toggle on **Lock Configuration** for each setting.

**Restrict a product from specific groups**  
**Scenario:** Accent Translation should not be available under a specific department.

1. Navigate to **Feature Management** at the department's group.
2. Disable Accent Translation.
3. Toggle on **Lock Configuration**.

Subgroups beneath that department cannot enable it.

* * *

### FAQ

#### Can I lock settings at any level, not just the account level?

Yes. Lock Configuration works at any level in the hierarchy and enforces the setting on all subgroups beneath it.

#### What happens if I unlock a previously locked setting?

Subgroups regain the ability to modify the setting. Their configuration stays at the inherited value until actively changed; it does not revert to what existed before the lock.

* * *

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.
