# AI models: Noise Cancellation

- Updated on Jun 29, 2026
- Published on Mar 18, 2026
- 1 minute(s) read

### Introduction

The following document lists Sanas' Noise Cancellation (NC) model releases. Versions are listed newest-first. Each entry summarizes what changed and who it affects.

Sanas NC uses independently trained AI models for each audio direction — outbound (agent-side) and inbound (customer-side) — because each faces distinct acoustic challenges. Outbound models handle near-field speech in noisy environments, while inbound models handle far-field speech from unpredictable sources like speakerphones or car audio.

For desktop application releases that bundle these models, see [Product updates](https://help.sanas.ai/portalv3/docs/product-updates). For detailed benchmarking methodology and performance data, see [Sanas science blogs](/content/science/index.html).

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#### NC2.6.1

|     |     |
| --- | --- |
| **Field** | **Detail** |
| Model version | 2.6.1 |
| Speech capability | Noise Cancellation |
| Audio direction | Inbound (Call recipient’s side) |
| Release status | GA |

**Whats changed**

- First inbound NC model, enabling Omnidirectional Noise Cancellation across all call participants.
- Purpose-built for far-field and variable-quality audio sources (speakerphones, car audio, mobile mics), where distant speech is the signal to preserve rather than suppress.
- Handles unpredictable ambient environments (background TVs, traffic, other people) through an AI model trained specifically for inbound scenarios.

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#### NC1.2.1

|     |     |
| --- | --- |
| **Field** | **Detail** |
| Model version | 1.2.1 |
| Speech capability | Noise Cancellation |
| Audio direction | Outbound (Sanas App user’s side) |
| Release status | GA |

**What changed**

- Cancels background noise up to 80–90 dBA, significant improvement over the 60–70 dBA range typical of other solutions. Built for high-density contact center floors where adjacent agents are often audible on calls.
- Goes beyond environmental noise to cancel background speech using spatial and acoustic cues such as distance-to-mic, preserving only the foreground (main) speaker.
- Supports over 8,000 noise profiles covering both contact center and work-from-home environments, with no hardware installation required.

* * *

#### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.

Removes background noise from both incoming and outgoing audio, ensuring a clear and distraction-free calling experience.