Our Platform

• Break communication barriers with real-time Accent Translation.
• Connect across languages with real-time voice-preserving translation.
• Transform low-quality audio into clear, natural conversations in real time.
• Actionable intelligence from every call without sensitive data leaving the device.
• For developers building real-time speech experiences and agentic AI

Who We Serve

• Deliver clarity, empathy, and trust from the very first patient or member interaction.
• Strengthen trust and clarity in every conversation so customers can move forward with confidence.
• Turn frustrated moments into loyal relationships through clear, natural customer communication.
• Protect your brand, strengthen loyalty, and elevate every customer journey with clear, consistent communication.
• Make native voice calls sound clearer than OTT with carrier-grade AI HD built for telecom networks.

Partnering with Industry Leaders

• Programs designed for strategic alignment and transparency.
• Fill out our form - we'd love to meet you.

Customer and User Stories

Resources

• A hub for all things speech understanding technology and more
• Explore the latest news, product launches, insights and more.

Company

• Breaking barriers one conversation at a time.
• Join us and help change lives with AI that enhances, never replaces, humans.
• At Sanas, privacy and security are top priorities.

End User License Agreement

THIS AGREEMENT GOVERNS YOUR RIGHTS OF ACCESS AND USE OF THE SOFTWARE SERVICES AND ANY SERVICES MADE AVAILABLE TO YOU BY SANAS.

BY OPENING, ACCESSING, OR USING THE PACKAGE, MEDIA, SOFTWARE, PORTALS, OR SERVICES, OR BY SELECTING ‘INSTALL,’ ’ACCEPT,’ ‘I ACCEPT,’ ‘OK,’ ‘SUBMIT,’ ‘DOWNLOAD,’ ‘SAVE,’ OR ‘LOGIN’ (OR OTHER EQUIVALENTS), YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND CONDITIONS OF THIS AGREEMENT. YOU ALSO AGREE TO BE LEGALLY BOUND BY ALL OF ITS PROVISIONS. YOUR OPENING, ACCESSING, OR USE OF THE SOFTWARE SERVICES AND ANY SERVICES, OR YOUR SELECTION OF ‘INSTALL,’ ‘ACCEPT,’ ‘I ACCEPT,’ ‘OK,’ ‘SUBMIT,’ ‘DOWNLOAD,’ OR ‘LOGIN’ (OR OTHER EQUIVALENTS), CONSTITUTES CONSENT TO THE USE OF ELECTRONIC SIGNATURES. BY PROVIDING THIS ELECTRONIC CONSENT, YOU CONFIRM YOUR ASSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

1. DEFINITIONS.

1.1 "Affiliate" shall mean a person or entity directly or indirectly controlling, controlled by, or under common control with a Party.

1.2 "Authorized Affiliate" shall mean any of Customer’s Affiliate(s) which is explicitly permitted to use the Services pursuant to this Agreement between Sanas and Customer but has not signed its own agreement with Sanas and is not a Customer as defined under this Agreement.

1.3 “Authorized Reseller” shall mean any authorized reseller of Software Services who validly sells Customer a license to the Software Services subject to the terms and conditions of this Agreement.

1.4 “Customer Content” shall mean any information that Customer or a User provides to Sanas, or otherwise authorizes access, in the course of accessing and using the Software Services, or in connection with an engagement to obtain Software Services from Sanas.

1.5 “Documentation” shall mean all written instructions, user and technical manuals, and any other materials, in paper, electronic or any other form, that describe the requirements, features, functions, support, maintenance and/or use of the Software Services.

1.6 “License” shall mean a limited, non-exclusive, non-transferable right to access and use the Software Services granted to one designated User. Each License is assigned to a single User and may not be shared or used concurrently by multiple users.

1.7 “Other Services” shall mean all technical and non-technical services performed or delivered by Sanas under this Agreement, including, without limitation, implementation services training and education services.

1.8 “Parties" shall mean Sanas or Customer and any Customer Affiliate that enters into an agreement, and "Party" means any of them individually.

1.9 "Software” shall mean the object code version of any software to which Customer is provided access as part of the Software Services, including any updates or new versions.

1.10 “Software Service” shall mean the Sanas Platform Base Software, software-as-a-service offering made generally available and ordered by Customer.

1.11 “Subscription Term” shall mean that period during which Customer will have access of the Software Services.

1.12 “Support and Maintenance Services” means the maintenance, technical support, upgrades, and enhancements provided to Customer in accordance with this Agreement.

1.13 “Usage Data” shall mean query logs, and any data (other than Customer Data) relating to the operation, support and/or about Customer’s use of the Software Service.

1.14 “User” shall mean the persons designated and granted access to the Software Services by or on behalf of Customer, including its and its Affiliates’.

2. LICENSE GRANT AND RESTRICTIONS

2.1 License Grant for Software. Subject to the terms and conditions of this Agreement, the License Parameter, the restrictions of this Agreement, during the Subscription Term, Sanas hereby grants to Customer and its Affiliates (and any Users authorized by Customer to use the Software Services) a limited, revocable, non-exclusive, worldwide, non-sublicensable, non-transferable license to use the Software Services for Customer’s own internal business purposes, solely in accordance with the Documentation.

2.3 License Restrictions.

2.3.1 Customer shall not, and shall not permit any third party to:

2.3.1.1 use the Software Services except to the extent permitted herein;

2.3.1.2 reverse engineer, decompile, disassemble, or otherwise attempt to discover or obtain the source code, object code or underlying structure, ideas, or algorithms of the Software Services, Documentation or data related to the Software and Subscription Services except as permitted by applicable law;

3. AVAILABILITY & SUPPORT

3.1 Availability.  Sanas shall undertake commercially reasonable efforts to make the Software Services available to the Customer.

3.2 Support. Sanas shall provide reasonable support to Customer for the Software Services. Customer shall reach out to support@sanas.ai for any inquiries or to report issues.

4. CONFIDENTIALITY

4.1 Definition.

4.1.1 Each Party (the “Receiving Party”) understands that the other party (the “Disclosing Party”) has disclosed or may disclose information relating to the Disclosing Party’s technology or business (hereinafter referred to as “Confidential Information” of the Disclosing Party).

4.1.2 The Receiving Party agrees: (i) not to divulge to any third person any such Confidential Information, (ii) to give access to such Confidential Information solely to those employees with a need to have access thereto for purposes of this Agreement, and (iii) to take the same security precautions to protect against disclosure or unauthorized use of such Confidential Information that the Party takes with its own confidential information, but in no event will a Party apply less than reasonable precautions to protect such Confidential Information.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Customer acknowledges and agrees that Sanas alone (and its licensors, where applicable) will retain all intellectual property rights relating to the Software Services, including, without limitation, all copyright, patent, trademark, service mark, trade secret and/or other intellectual property rights, or any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Customer or any third party relating to the Software Services and/or the Software, which are hereby assigned to Sanas.

6. INDEMNIFICATION

Customer agrees to indemnify and hold Sanas and its officers, directors, employees and licensors harmless from any claim or demand (including but not limited to reasonable legal fees) made by a third party due to or arising out of or related to Customer’s violation of the terms of this Agreement, Customer’s violation of any laws, regulations or third party rights or Customer’s negligent act, omission or willful misconduct.

7. TERMS & TERMINATIONS

7.1 This Agreement shall commence on the effective date and shall continue in effect unless terminated in accordance with the terms hereof.

7.2 Upon Termination:

7.2.1 All licenses granted under this Agreement shall immediately terminate.

8. WARRANTIES

8.1 Mutual Warranties.

8.1.1 Each Party represents and warrants to the other that:

8.1.1.1 It has the full power to enter into this Agreement and that this Agreement constitutes a legal, valid, and binding obligation of the Party, enforceable against it, and

8.1.1.2 This Agreement does not contravene, violate, or conflict with any other agreement of the Party with any third party.

10. WARRANTY DISCLAIMER

EXCEPT FOR THE WARRANTIES EXPRESSLY PROVIDED HEREIN, THE SOFTWARE SERVICES AND SANAS CONFIDENTIAL INFORMATION AND ANYTHING PROVIDED IN CONNECTION WITH THIS AGREEMENT ARE PROVIDED "AS-IS," WITHOUT ANY WARRANTIES OF ANY KIND.

12. MISCELLANEOUS

12.1 Force Majeure. Sanas shall be under no liability to you in respect of anything which, apart from this provision, may constitute breach of this Agreement arising by reason of force majeure, namely, circumstances beyond the reasonable control of Sanas.

12.2 Relationship of the Parties. The relationship of the Parties to this Agreement is one of independent contractors.

12.3 Audit. Sanas reserves the right, upon prior notice to Customer, to audit Usage Data of the Software Services to verify Customer’s compliance with the terms of this Agreement.

12.4 Modifications. Sanas may modify this Agreement by providing Customer at least one month written notice.

12.6 Severability. The terms and conditions stated herein are declared to be severable.

12.8 Governing Law. For disputes arising under this Agreement will be governed by the internal substantive laws of the State of California or federal courts located in California, without reference to (i) any conflicts of law principle that would apply the substantive laws of another jurisdiction to the Parties’ rights or duties;

12.9 Entire Agreement. This Agreement is the sole agreement of the Parties concerning the subject matter hereof, and it supersedes all prior agreements and understandings with respect to said subject matter.