Sanas & Trajector: Powering Healthcare | Sanas
Our platform
- Break communication barriers with real-time Accent Translation.
- Connect across languages with real-time voice-preserving translation.
- Transform low-quality audio into clear, natural conversations in real time.
- Actionable intelligence from every call without sensitive data leaving the device.
- For developers building real-time speech experiences and agentic AI
Who we serve
- Deliver clarity, empathy, and trust from the very first patient or member interaction.
- Strengthen trust and clarity in every conversation so customers can move forward with confidence.
- Turn frustrated moments into loyal relationships through clear, natural customer communication.
- Protect your brand, strengthen loyalty, and elevate every customer journey with clear, consistent communication.
- Make native voice calls sound clearer than OTT with carrier-grade AI HD built for telecom networks.
Partnering with industry leaders
- Programs designed for strategic alignment and transparency.
- Fill out our form - we'd love to meet you.
Customer and User Stories
- A hub for all things speech understanding technology and more.
- Explore the latest news, product launches, insights and more.
Company
- Breaking barriers one conversation at a time.
- Join us and help change lives with AI that enhances, never replaces, humans.
- At Sanas, privacy and security are top priorities.
Sanas & Trajector: Powering Healthcare
The Trajector Story
This reputable American multinational specializing in the Disability Benefits sector sought to optimize its customer support experience with the goal of improving customer satisfaction and resolution rates.
“How has Sanas changed our agents’ experience? One simple word. Swagger. They don't have to pretend to be anyone that they are not.”
Ashish Bisaria | President & COO, Trajector Medical
The Solution
By leveraging Sanas's accent translation technology, Trajector's support agents experienced a significant enhancement in communication clarity. This led to smoother interactions and a marked improvement in their ability to resolve customer issues.
The Impact
- 40% of the business now comes from referrals, suggesting strong customer satisfaction and trust.
- For the Filipino team, client compliments were noted at a 4:1 ratio compared to other teams, highlighting a positive reception from customers.
About Trajector
Industry Medical Evidence Services
Founded 2014
Size 1500+
Using Sanas since 2024
Trajector helps people develop medical evidence for the disabilities they medically, legally and ethically qualify for.
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