Sanas & Trajector: Powering Healthcare | Sanas

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Sanas & Trajector: Powering Healthcare

The Trajector Story

This reputable American multinational specializing in the Disability Benefits sector sought to optimize its customer support experience with the goal of improving customer satisfaction and resolution rates.

“How has Sanas changed our agents’ experience? One simple word. Swagger. They don't have to pretend to be anyone that they are not.”
Ashish Bisaria | President & COO, Trajector Medical

The Solution

By leveraging Sanas's accent translation technology, Trajector's support agents experienced a significant enhancement in communication clarity. This led to smoother interactions and a marked improvement in their ability to resolve customer issues.

The Impact

About Trajector

Industry Medical Evidence Services
Founded 2014
Size 1500+
Using Sanas since 2024

Trajector helps people develop medical evidence for the disabilities they medically, legally and ethically qualify for.

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